Privacy Policy

When you create an account or purchase a course, we collect information you provide directly: your name, email address, and payment details (processed securely by our payment provider). We also collect usage data such as lessons viewed, progress completed, and time spent on the platform. This data is used solely to deliver and improve your learning experience.

We use the information we collect to: create and manage your account, process payments, deliver course content, track your progress, send you transactional emails (receipts, access confirmations), and improve our platform. We do not use your information for unsolicited marketing without your explicit consent.

We do not sell your personal information. We share data only with trusted third-party service providers necessary to operate the platform, including payment processors (Stripe), authentication providers, and video hosting services. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

We use cookies and similar technologies to maintain your session, remember your preferences, and enhance your experience on the platform. You can disable cookies in your browser settings, but doing so may affect your ability to access certain features of the platform.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payments are processed over encrypted connections and we do not store full card details on our servers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us at info@universalskillslab.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or how your data is handled, please contact us at info@universalskillslab.com.